Precondition for boarding

All passengers must check-in before boarding. You can check-in online or in person at the airport. Please note the opening times of the check-in counters, as they differ between carriers. We recommend that you arrive at the airport at least 2 hours before departure so that you can complete all the formalities in a timely manner.


Online check-in

Online check-in is available on the website of the carrier you are traveling with. The list of carriers can be found here.

Check-in at the airport

Check-in counters in the check-in area are marked with carrier name and flight class.

Passengers who will not join the check-in line by a certain time, will not be allowed to board. Passengers must be at the gate 20 minutes before the flight’s departure, otherwise they will not be able to board the plane. Due to these restrictions, we advise passengers to arrive at the airport about 2 to 2.5 hours before departure.

Check-in counters usually open 120 minutes before departure and close 30 minutes before departure or earlier, depending on the carrier. The same applies to charter flights.

Before check-in, prepare your ticket or a receipt showing you purchased a ticket alongside travel documents as well as place your checked luggage on the belt. After successfully completing the check-in, you will be issued with a boarding pass and checked luggage receipt.

If your luggage needs to be checked, you must do so at your carrier’s check-in counter by presenting your boarding pass and travel documents. If you do not have a boarding pass, inform the airport staff that you have completed the check-in online whereupon the staff will issue you with a new boarding pass.

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Hand luggage and checked luggage

Before the flight, check with your airline regarding the weight and dimensions of the hand and checked luggage. Provide clear personal details on all your luggage. Never leave your luggage unattended - keep it next to you at all times.